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  • About the Handbook of Wireless Site Acquisition and Permitting
  • About the Author
  • Purchase Options
  • Quick Links
    • Abbreviations
    • Associations
    • Birddog Trails
    • Government Offices
    • Index
    • Real Estate Commissions
    • Spectrum Information
    • Wireless Site Owners and Managers
  • Contact
  • Blog

Wireless Property Owner Communications (Chapter/Module 12)

Wireless Property Owner Communications

Wireless property owner communications with prospective property owners should be upbeat and business-like. Your professionalism and credibility are judged starting when you introduce yourself. This is not to take away from the importance of being genuine, honest, and considerate. There is no place for arrogance in this arena. Be humble yet confident that our mental awareness and hard work will bring about the desirable outcome for the client. Finally, maintain an open dialogue with your immediate superior and the client point of contact, as appropriate. This means being prepared for weekly conference calls and spontaneous inquiries.

Initial Conversation Script

Once you determine to talk to the property owner of a desirable location for the proposed cell site, it is important to be straightforward and get right to the point. Your initial conversation or voice message should go something like this:

My name is ____________________. I’m calling on behalf of [wireless carrier or site development company]. They have me looking in this area for a location where they might lease space for a cell site. They will pay a rent of $____ per month for up to [twenty-five to fifty] years. They will sign a five-year lease that automatically renews every five years. The size of the space needed is approximately [#] feet by [#] feet.

If this is something that you might be interested in considering, please let me know when could we meet on the property to look at potential locations and discuss this opportunity.

This minimum script gets the conversation started. The property owner may be interrupting a meeting to take your call. You’re just trying to identify if interest exists and, if so, when is a good time to talk more. If no one answers the phone, it shouldn’t be a problem to leave this as a message on voicemail with your contact information. Show some urgency by providing a date you’ll be in the area or the deadline for your report to the client.

Extended Script

When you have more time for conversation and the property owner appears interested or has questions, there are other important topics to cover upfront. Include some of the following points in your first extended conversation with a property owner, if appropriate:

  • The company asked me to develop a few good choices to submit for their final evaluation and site selection.
  • The company engineers will do an analysis to decide which location they prefer.
  • Locations not selected become back-up choices in case the first choice doesn’t work.
  • The site consists of a [dimensions of] equipment space or building and a [height] tower or pole (if appropriate).
  • The company needs to bring power lines and fiber-optic cable to the facility.
  • The company requires 24/7/365 access to the facility, in case of an emergency.
  • The company routinely visits the site about once or twice per month for a few hours.
  • Can you think of areas on the property that would work best for you?

The property owner is likely to ask where on the property you want to put this facility site. Suggest a location or locations you have in mind but indicate some flexibility. Advise that it’s preferable to be near power, telephone service, fiber optics, and a public right-of-way for easy access. A tour of the property will help determine the best locations for the facility.

Rural Search Areas

For rural search areas, I don’t usually inquire about more than the few most desirable properties at one time. If too many local property owners get a call, locals may get the idea you’re shopping the opportunity and not take it seriously. If not enough response or interest is received to find three solid candidate locations to complete the SAR, as discussed in Module 13 Search Area Report (SAR) I’ll work down the list of desirable properties until enough solid candidates exist to complete a report respectably.

Marketing

It is not always a routine matter to locate and contact property owners, as discussed in Module 11 Lease-ability. Many properties are held obscurely in entity names that get real estate tax bills at a post office box, a law firm, or an organization with a different name. Rural property owners in northern states may be living in southern states during the winter. A growing number of Americans replace their landlines every year with cell phones. Phone directories and operator assistance don’t list cell phone numbers, email addresses, or websites. Residential phone lines that are still in service may be unpublished or strictly used as a digital service line (DSL) for internet access or for a fax machine. A fax message can be sent to a fax machine and some internet sources may help to locate a property owner. Nevertheless, the ability to quickly and easily reach many property owners by telephone or a personal visit strictly based on information available in the county real estate records is lacking. A direct mail marketing approach might be helpful to establish contact with hard-to-find property owners.

Making Offers

Collocation rates on existing structures cost more than space agreements for vacant ground on which to build a new structure because the structure is already built. The client will provide guidance about acceptable rental rates and collocation fees. MLAs may specify rates as well. If the opportunity exists to negotiate collocations, bargain hard on behalf of your client. Most often structure owners will establish the rental rate they want.

The site acquisition agent needs to be aware of what the site developer will and won’t pay for location rent. Before you make a verbal offer to a property owner, know that your client will back that offer. Keep your offers conservative so you know the client will agree. However, problems may arise if the initial offers made for prospective sites are so low that property owners don’t respect the opportunity. Price offers for desirability but not exorbitance.

The best policy is to identify a price to propose that is as low as possible without being too low to be of interest to property owners. Stick with that price unless it just doesn’t work. The prices site developers are willing to pay are usually reasonable considering that cell sites don’t require massive space.

Non-Negotiables

Since extended conversations may take place in the early stages of property owner communications, it is beneficial to be acquainted with space rights terms often considered non-negotiable by wireless facility developers. This is not necessarily to say that no wireless site developer will negotiate language details, but certain clauses have substantial legal meaning. Wireless infrastructure operators are not likely to accept revisions to non-negotiable terms that jeopardize the legal position they deemed necessary.

Demonstrate Neighborhood Insight in Property Owner Communications

A property owner may mention landmarks in a community—or in rural areas they may refer to their property by the section number—to verify you are referring to the same land they own. Often property owners originally might think that you are only interested in one precise location. It’s helpful to explain that you’ve been provided a search area and explain the size of it. Especially if they’re interested in the opportunity, the property owner may immediately feel like you’re in the neighborhood just to be on their land.

Site Search Short List

Particularly if your conversations with the property owner go well and you develop good rapport, in this early stage be sure they know how many candidates the client requires you to evaluate and that you don’t make the final decision. Property owners don’t want to feel like they’re spending time on a possibility that is small, that is, that the number of sites being considered is so large that their odds of being selected are slight. It might be important to assure a prospective property owner that only a select few sites are being considered.

Ongoing Site Search Due Diligence

Once a site is selected, the agent no longer focuses on looking for other sites. Instead, the consultant’s focus shifts to developing the chosen site. The diligent consultant will, however, continue to keep and collect information and take calls about properties other than the one chosen. It’s best to advise the owners of sites not chosen that if a selected site falls through for any reason, the client will reconsider the other candidates. Additional candidates may become available (that weren’t previously considered) or additional information could become known that changes the perceived feasibility of any candidate, including the candidate first chosen.

Site Selection

In the next training level of this curriculum, we’ll discuss the site selection process. Site selection results from an evaluation of alternatives by members of the project team, most notably the project RF engineer and construction manager. Before we go into the reports that precede and result from site selection, I’d like to talk about the site acquisition consultant’s communications with the property owner whose property has just been selected for development.

After site selection, the property owner needs to be contacted to be made aware of the decision. This is an important time to confirm that the property owner is still interested in the opportunity at the discussed terms, especially monetarily. Until this point property owners could not be sure their location would be selected. It might not have been more than a few weeks since your initial conversation.

Firmly Anchored in Midair: The Handbook of Wireless Site Acquisition and Permitting How to Purchase Book

© 2025 · John M. Rowe/Communications Real Estate, Inc./Telecom Birddogs, LLC

  • About the Handbook of Wireless Site Acquisition and Permitting
  • About the Author
  • Purchase Options
  • Quick Links
    • Abbreviations
    • Associations
    • Birddog Trails
    • Government Offices
    • Index
    • Real Estate Commissions
    • Spectrum Information
    • Wireless Site Owners and Managers
  • Contact
  • Blog